Redhorse was awarded a 3-year contract to provide Administrative and Program Support Services to the Department of Homeland Security (DHS) U.S. Citizenship and Immigration Services (USCIS), Office of Citizenship (OOC), and Office of Performance and Quality (OPQ).
The mission of USCIS is to administer the immigration and naturalization laws of the United States. USCIS must ensure customers receive timely and accurate information, and correctly adjudicated benefit applications and petitions through a commitment to excellence, courtesy, process improvement, and customer satisfaction.
Redhorse will provide valuable administrative and program support for both OOC and OPQ, and will work in a team environment with all levels of government to promote the DHS USCIS mission. Redhorse will perform general administrative functions in support of day-today operations including conducting program research and data collection, assisting in development, review, and assessment of program management plans and developing and maintaining databases and documents that support program management. Redhorse will also provide training to key personnel when necessary as it relates to Government mandatory training; such as Computer Security Awareness Training or other training determined by the Government.