Redhorse Receives Exceptional Rating From Independent Evaluation of Performance by D&B
Open Ratings, a Dun & Bradstreet (D&B) company, recently completed an independent evaluation of Redhorse performance. A confidential survey of 20 of Redhorse’s customers was conducted by Open Ratings to collect quantitative feedback on Redhorse performance across the following areas:
- Reliability
- Cost
- Order accuracy
- Delivery/timeliness
- Quality
- Business relations
- Personnel
- Customer support
- Responsiveness
These performance areas were rated by Redhorse customers on a scale of 0 to 100. Redhorse scores ranged from 90 to 95 with an overall performance rating of 93, indicating an overall exceptional customer performance rating. Quality, business relations, responsiveness, and order accuracy were singled out by our customers as specific areas of strength.
These ratings reflect Redhorse’s dedication to customer service and to consistently deliver high quality work products and services at a fair and reasonable price. Redhorse is building our business one customer at a time and these results demonstrate our commitment to every customer, and our staff dedication to going above and beyond in every aspect of our work.